SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
🍦This wooden ice cream cart is just the cutest! My kiddos love serving up their own flavors. It's a great way to spark their imagination and creativity, plus it keeps them entertained for hours. 🌈
Bought this as a birthday gift for my niece and she absolutely loves it.
no caps no periods just pure excitement about this pretend play set its so awesome watching kids develop key skills like motor skills color recognition hand eye coordination while having fun with this.
This toy has been such a hit in our house! The children have been creating the most imaginative ice cream combinations and I've noticed an improvement in their fine motor skills too.
Absolutely thrilled with this purchase.
My twins can't get enough of this wooden ice cream cart! They're constantly coming up with new flavor ideas and serving us all day long 😂 It's adorable seeing them work on their social interaction through play.
My kid’s hand-eye coordination has improved significantly since he started playing with it
The best part about this toy is that it doesn't feel like learning – yet my child is developing essential life skills without even realizing it! She's always inviting friends over to 'buy' her special sundaes, which makes me happy because she's interacting more socially now.
i was searching for something unique n educational when i stumbled upon dis wonderful piece of toy it's not just a plaything but also enhances creativity n develops key skills in kids my son is absolutely in love with his new ice cream cart.
LOVE THIS 🙌🍨🎉
This pretend set has been a lifesaver during lockdown! My daughter plays happily for hours, creating her own ice cream shop. It’s great to see her imagination at work.
This isn't just a toy - it's an investment into your child's development. The color recognition and fine motor skill enhancement that comes from playing with this wooden ice cream cart is priceless.
highly recommend
We've had so many fun family moments around this little wooden ice cream stand! Not only does it encourage social play but it also helps our youngest with his hand-eye coordination – win-win!