SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, I gotta tell ya, this thing is an absolute beaut! It's not just any old piece of beach gear, it's something that really makes my beach spot stand out from the crowd. You know how you see those generic setups and think 'seen one seen them all'? Well, this ain't one of those situations. This little gem adds such a unique vibe to my sandy haven. It’s like it was made specifically for me and my style. The way it blends in with the surroundings while also popping out is truly something to behold. It screams ‘me’ without even making a sound! don’t get me wrong here, I’m not saying that every single person on earth would fall head over heels for this piece. But if you’re anything like me – someone who loves their beach time with a passion and wants their corner of paradise to be as personal as possible – then trust me when I say you're gonna adore this baby. It’s hard to put into words exactly what it does or why I love it so much but let's give it a shot anyway: Imagine being able to take your favorite place in the world - your very own slice of heaven - and add just one thing that cranks up its uniqueness by about 1000%. That’s what we’re talking about here. And hey, maybe you won't feel exactly the same way about this product as I do but there's no denying its charm once you lay eyes on it at your perfect seaside spot. So yeah folks...I'm absolutely smitten with mine!
Got this for our beach party and everyone was asking where I got it from. So sparkly and comfortable to wear, totally worth the price.
This is a fun addition to my summer wardrobe. The butterfly detail is so pretty and glistens beautifully in the sun 🦋☀️
this leg chain has become one of my favorite accessories. super trendy, lightweight, doesn't irritate skin at all.
very cool
The crystal butterflies catch the light perfectly making you stand out wherever you go! A must-have item for any fashionista 💖
Totally in love with this leg chain! It's stylish yet not too flashy, perfect balance between subtlety and trendiness 😍
i'm usually not into jewelry but i couldn’t resist buying this after seeing how cool it looked on my friend at a pool party.
Absolutely adorable accessory that makes your legs look glamorous without being over-the-top – highly recommend!
It's not just for parties and beaches, I've worn mine with a casual outfit and received lots of compliments 👍
The adjustable size ensures a perfect fit every time. Also, the crystals are very high-quality and shimmer beautifully.
great
This accessory definitely takes any outfit to another level. It's chic yet playful - exactly what I was looking for.