SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been on the hunt for a collar that would not only be functional but also have a bit of personality - and I think I found it! This spiked leather dog collar is absolutely perfect. The spikes add an edgy aesthetic that suits my dog's playful yet bold character, while the leather material ensures durability and comfort. It's clear that this product was designed with both style and practicality in mind. My pup has been wearing it daily for walks, playdates at the park, or just lounging around at home, and we constantly receive compliments from passersby who are drawn to its unique design. Additionally, despite its rugged appearance, this collar doesn't compromise on safety or convenience as it fits securely around my pet's neck without causing any discomfort.
🐾 Absolutely love this collar!
wow, just wow... this collar is amazing.
As someone who values quality products for my fur babies, purchasing this spiked leather collar turned out to be one of the best decisions I’ve made recently. From the moment you take it into your hands you can feel how well-crafted it is – sturdy yet flexible enough not to cause any discomfort to my little buddy’s neck area. Its stylish look is another plus point; those cool spikes give off a certain “don’t mess with me” vibe which perfectly matches my pooch’s feisty personality! We’ve had plenty of collars before but none have attracted so many positive comments from other pet owners like this one does - people always ask where we got such an eye-catching accessory from!
This thing is great!
nice
The search ended here when I came across this spiked leather dog collar after countless hours browsing online stores looking for something special for our family’s beloved canine member. What caught my attention was not only its distinctive design featuring these neat-looking spikes but also how comfortable and durable it appeared in pictures...and let me tell you: reality did not disappoint! Made of high-quality leather ensuring longevity even under rough conditions (our pup loves rolling around in the mud), it also provides comfort for our dog. The spikes, while giving off a rebellious vibe, are securely attached and have smooth edges to prevent any potential harm. Since we started using this collar, our walks have turned into mini social events with other pet owners enquiring about where we got such an impressive collar!
The spiked collar I purchased has exceeded all expectations.
cool