SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My kiddo, she's totally head over heels for this wheel. It’s no ordinary plaything, that’s for sure. I love how this isn't just about and games though. Nope! This also doubles as an educational tool which is the real kicker here. It keeps my munchkin entertained but doesn’t let her brain go on a holiday either! She gets to have all the in the world while picking up new things along the way – birds with one stone, right? The interactive features are super engaging too; they keep her hooked for hours at end without getting bored or distracted. That alone has got to be worth its weight in gold! And trust me when I say this - any parent would know exactly what I mean by that. Another thing worth mentioning is that since we've brought home this bad boy, other toys don't seem to cut it anymore for my little princess; they’ve been pretty much gathering dust ever since! So yeah, if you're looking around for something cool yet educational for your kid then look no further mate because this interactive wheel hits all those sweet spots perfectly. It’s like hitting a jackpot – entertaining and enlightening at once! And hey, who knows? Your tiny tot might just fall head over heels in love with learning itself thanks to this brilliant piece of kit!
I'm really impressed with how engaging this toy is. My kid loves all the different buttons and sounds!
The perfect gift for my nephew who dreams of being a race car driver. He hasn stopped playing with it since got it.
Bought this for our family road trip, best decision ever! Kept the kids occupied in the backseat for hours on end 🚗💨
cute wheel
Love that there are so many features packed into one toy - blinkers, honks, gears...the works!
An excellent tool for teaching children about basic driving principles in an enjoyable way.
i was sceptical at first but seeing my daughter’s excitement when she plays with her pretend steering wheel makes me happy i bought it
A fantastic interactive plaything that encourages creativity and motor skills development in children.
My grandson loves playing with it so much, I'm considering getting one for my granddaughter too. Top-notch product!
this is such a hit at our house! even the older kids want turns pretending they're race car drivers 🏎️💨
pretty good