SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I couldn't be happier with my purchase of this outdoor rattan furniture set. The minimalist modern style effortlessly blends with the existing decor of our garden, adding a touch of sophistication that's hard miss. It's not just about aesthetics though - the high-quality rattan material promises durability and longevity which is exactly what I was looking for in an furniture set. The chairs are incredibly comfortable, making it a perfect spot for relaxation or entertaining guests during summer barbecues or quiet morning coffees.
This rattan set is just what I needed for my balcony. The modern design and high-quality material make it a piece, while the comfort factor is top-notch. Perfect for morning coffees or evening chill-outs with friends! 😊
this combo has transformed my little balcony into a cozy nook, love how versatile yet stylish it is 👌👌
This outdoor set is a fantastic addition to my garden. The modern design and quality of the ratt material are superb, making it an eye-catching piece while also ensuring durability.
I've been using this elegant furniture on my patio for a few weeks now. It's not just visually but also very comfortable - perfect for enjoying some quiet time outdoors.
This three-piece combination has been a fantastic addition to our patio. Its sleek appearance elevates the space while its functionality serves us perfectly when we have friends over. Crafted from durable rattan, I'm impressed by how well it withstands different weather conditions without compromising on its visual appeal. Furthermore, being able to accommodate four people comfortably makes it ideal for both casual gatherings and dining.
The minimalist style of this furniture set has added sophistication to our balcony without compromising comfort or functionality. Plus, it's weather-resistant which means less maintenance!
Just got this combo and I'm thrilled! It fits perfectly in my small backyard space, providing a cozy spot for relaxation or entertaining guests.
Purchasing this elegant modern outdoor rattan furniture set was one of my best decisions! It has transformed our balcony into an inviting space where we can relax and enjoy some quality time together as a family. The design is minimalist yet chic, complementing any type of outdoor decor beautifully. What impresses me most is its durability - despite regular use and exposure to various elements outdoors, it still looks brand new!
This outdoor furniture set is simply amazing – stylish yet durable. It’s become our favorite place to hang out during weekends when we have friends over.
The sleek appearance of this rattan set adds elegance to any outdoor setting. Its high-quality construction ensures longevity even with regular use.
We purchased this beautiful outdoor set recently and couldn't be happier! The chairs are super comfy and the table is just the right size for us four.
If you're looking for versatile yet stylish outdoor furniture then look no further than this wicker setup! It fits seamlessly in various settings – be it gardens, balconies or patios – while adding a touch of modern elegance. The high-quality rattan material ensures durability and easy maintenance, making it a practical choice for anyone who enjoys spending time outdoors.
i love how versatile this wicker furniture setup is! i can move it around easily depending on where i want to relax at home
this chic furniture was exactly what i needed for my patio makeover! its modern look complements well with other decors plus it's really sturdy
the minimalist design of these pieces works great in adding charm to our garden area without being too overwhelming
perfect for outdoor dining or casual gatherings.
The quality of the rattan material used in this set is impressive. It's been a few months and it still looks brand new despite being exposed to different weather conditions.
This outdoor set has transformed our patio into an inviting space where we can relax and entertain guests. The modern design is a bonus!
Buying this combo was one of the best decisions I've made! Not only does it add style to my garden, but it also provides a comfortable spot for relaxation.
This wicker furniture setup has exceeded my expectations - stylish, durable, and easy to maintain. Definitely worth every penny!
The first thing that caught my eye about this furniture set was its stylish design but having used it now for several weeks, I must say that comfort is definitely another strong point! Whether you're hosting a get-together or simply lounging around on lazy afternoons, these ergonomic chairs provide maximum comfort ensuring an enjoyable experience every time.
Will buy again from this seller!
👍
perfect for my backyard
Great value for the price. Surprisingly comfy too!
This set is a total win, folks! Buy it!
I'm thoroughly impressed
quality build and looks super fancy 😎
gotten so many photos with these
sturdy ☔️☔️
Quality? Check. Comfort? Check. Style? Double check! This rattan furniture has it all.
Seriously, where has this been all my life?!
recommend
adds a lot of elegance
Bought it... And now, I can't stop admiring my patio!
modern design
Love the color option
From the moment it arrived, I could tell that each piece was crafted with care and attention to detail. The sleek design has added such an upscale touch to my patio area – it’s like having a little slice of luxury right in my own backyard. Plus, they're incredibly comfy too whether we’re hosting summer barbecues or simply enjoying a quiet evening under the stars, these seats have become our go-to spot for relaxation. Even during harsh weather conditions, they hold up really well without losing their charm or comfort level. This purchase has truly exceeded all my expectations and given us an outdoor space we can be proud of.
I’m over the moon with how good these pieces look by our poolside!
everyone loved lounging around on these comfy seats
satisfying, right??
Talk about getting bang for your buck!
Impressive
Seriously couldn’t have asked for better outdoor seating… feels like sitting on clouds ☁️☁️
we're absolutely thrilled!
completely changed the vibe of my backyard 😍👏
matched my aesthetic
Highly recommended!
Perfect for relaxation all day long
transformed our garden into an inviting space!!
ok
wow