SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This light is an absolute charmer! It's not just your run-of-the-mill functional piece of equipment. Nah, it goes above and beyond that. This little gem doesn't just brighten up my room with its glow, but also adds a whole new level of aesthetic appeal to the space. The design isn't something you'd find on every other lamp in the market it's different and has its own personality.
I bought as a gift for my wife who loves eagles, she was thrilled with it! It provides a good amount of light without being too harsh.
Absolutely delightful product - more than just your average wall lamp! Its whimsical design brings joy every time you turn on the lights 💖
i'm really impressed by how well this led wall light works. it gives off enough light and looks great on our living room wall!
Awesome!
I absolutely adore this eagle-shaped LED Wall Light. Not only does it provide excellent lighting, but also serves as an attractive piece of decor in my study room.
Who knew practical could be so pretty? This little gem is both useful and stylish 👌👍
this quirky addition to our hallway has been getting lots of compliments from guests - they love how unusual yet tasteful it is!
This LED wall light with an eagle design is simply stunning! It's the perfect blend of style and functionality.
Good strong plastic. Easy to use.
Best purchase this year – love how the soft glow from this adorable Eagle Wall Light transforms my room into a cozy haven 👏👏
I got this for my son’s room, he loves eagles. He was so excited when he saw it, definitely made his day!
i never thought i'd be so excited about a light fixture but here we are - can't recommend enough!
perfect
Love how this wall light adds a touch of whimsy to my room. The LED is bright and energy-efficient, too!
100% really love it❤
The design of this eagle wall lamp is simply adorable - it has become a favorite feature in our living room.
As described. Well worth the money.
Very nice . My kids love it.
The LED light is so adorable, brightens up my space perfectly. Highly recommend for anyone looking to add some character their home 🏠💡
really simple to use, works and super cute
This little birdie has flown its way into our hearts! The soft glow of the LED makes bedtime stories extra special for my kids.
amazing