SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My child absolutely adores this hat! It has quickly become a favorite accessory in our household. The design features an endearing cow pattern that my kiddo can't get enough of. It's not just the cute and playful design that won him over, but also the fit. I must give a thumbs up for its quality as well; it seems durable and able to withstand the rough and tumble playtimes typical of children his age. Plus, whether he's playing outdoors or simply running around indoors, this hat provides adequate protection from sun rays while adding a fun element with its adorable cow print. The cow pattern is incredibly charming and brings joy not only to my child but also everyone who sees him wearing it.
So cute, my child won't take it off. It's well made and the design is just too precious. The hat fits perfectly on his little head, providing ample comfort without any discomfort or tightness. This perfect fit is such a relief because it's often challenging to find hats that don't slip off easily or squeeze too tightly - but this one hits all the right notes.
Loooove it
This product is simply the cutest thing ever! I cannot overstate how adorable it looks. It fits perfectly on my toddler's head, which not only ensures that she remains comfortable while wearing it but also adds to her overall charm. The fit is snug and secure without being too tight or restrictive, allowing for ease of movement. This bucket hat has become an instant favorite for our little one. He wears it everywhere, even indoors! Moreover, the cow-themed 🐮💕 motif brings an extra layer of fun and playfulness to the piece; indeed, it seems as if my toddler has transformed into a charming little calf whenever she puts it on! This whimsical touch not only enhances its visual appeal but also stimulates her imagination. I am incredibly happy with this purchase. It’s more than just an adorable accessory –it’s something that brightens up our day-to-day life with its charm and functionality combined.
This super good very nice the quality of the fabric is good and fresh, the only thing that would be better that you came bigger the size is very small something reduced for the specific age, but outside of that is super precious
good quality
i'm so glad i found this hat for my kid. he really likes cows and now he can wear them on his head all day long 😄 Absolutely love this! Great quality, fun pattern - keeps the sun out of their eyes beautifully.
this was a hit at my daughter's birthday party everyone asked where we got such a unique piece ❤️👌
Is beautiful💜
Honestly, how much more delightful can a hat possibly become? My son is absolutely smitten with it and I must confess, I find myself sharing the same sentiment! The charm of this hat is undeniable - it's almost as if it was designed to capture hearts. Every time my son puts it on, his face lights up in pure joy and excitement which only amplifies its cuteness factor. The adorability scale of this hat simply goes off the charts. It isn't just an accessory for him; it has quickly become his favorite item that he cherishes dearly. And why wouldn't he? Its unique design coupled with its comfort makes anyone who wears it feel special. seriously, how adorable can a single piece of headwear get? It seems we've found our answer in this little gem right here. My son adores every inch of its fabric and honestly speaking, after seeing his reaction towards such a mundane object turned magical accessory – well...I have no choice but to adore it too!
wow what an amazing find! great quality comfy fit super cute design couldn’t ask for more from a kid’s hat 🎩🌟
This cow-patterned bucket hat gets two thumbs up from me – stylish yet practical with excellent sun protection.
Excellent quality and size😊I liked it very much👌🏻I recommend it I arrive ahead of time🤭 Is💯Reliable I like the application very much and the price is very economical excellent to undertake