SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesnβt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I absolutely adore this adjustable car seat belt for my furry! It's a godsend, really. I can't even count the number of times my little rascal tried to jump into my lap while driving. But now? He is safely secured in his spot and I don't have to worry about any sudden movements causing accidents. The adjustability feature is just perfect; it accommodates his size as he grows which is fantastic because puppies grow so fast πΆππ¨ Safety first, always!
oh boy where do i? got this adjustable seatbelt thingy for our doggo and itβs been nothing short of amazing π no more anxiety-filled car rides worrying if she'll try to make a leap when we're on the highway or something like that. plus, its super easy to use: clip one end onto her harness, buckle the other into the seatbelt slot and voila! you've got yourself a safe and secure pup ready for road trips π
This adjustable dog seat belt has been a blessing. No more heart-stopping moments when my fur baby tries to jump on me while I'm! It's simple, effective and keeps him safely in place. π
i was always worried about taking my pup out for drives but this product changed that completely! itβs so easy to use and adjust to his size..now he enjoys car rides as much as i do πΎππ
I can't stress enough how much safer our road trips have become since getting this adjustable belt for our German Shepherd. He sits calmly now instead of trying to climb into the front seat - what a relief!
This product has been an absolute lifesaver! My golden retriever loves sticking his head out of the window during drives but it always made me nervous thinking what if he falls out? With this adjustable belt though, those worries are long gone. Now he can enjoy all the smells of outside without risking safety. And being adjustable means whether your dog is big or small, they're covered.
this one's definitely worth every penny! no more jumpy jack russell during car journeys...he stays put & seems quite content with it too...thumbs up from us πΆπ
I've tried many solutions before but nothing worked as well as this adjustable dog seat belt. My co-pilot poodle now stays safe and secure in her spot throughout the ride.
The peace of mind this adjustable dog seatbelt has given me is priceless. Now I don't have to worry about my energetic boxer trying any stunts during our drive.
so glad we found this gem π super easy setup & does exactly what it says..our large breed husky fits comfortably without feeling restricted..happy customer here π
i'm not much for writing reviews but had to drop by & say how pleased i am with this purchase π never thought such simplicity could bring immense peace of mind...my energetic labrador who usually bounces around every corner now sits comfortably (and securely) at backseat during our frequent road trips ποΈ love that its fully adjustable too..fits him perfectly regardless his constant weight changes..great buy indeed!
got two of these for our retrievers & they work like charm β¨ easily adjusted them according their sizes & they seem comfortable too...no complaints whatsoever!
Driving used be stressful with my playful spaniel bouncing around, but not anymore thanks to this wonderful product! The adjustable feature makes it perfect for any dog size.