SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesnโt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says โno information available at the momentโ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youโve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
You know how it is when you park car under the blazing sun and then come back to find it feeling like an oven? Well, not anymore with this bad boy in place! This thing doesn't just shield your car from the heat; it takes things up a notch by keeping your vehicle nice and cool even under the most intense sunlight. No more stepping into a sauna on wheels! Instead, you can look forward to hopping into a comfortable ride every time. And there's another bonus point for this nifty little product: it helps protect my dashboard from that nasty heat damage too! We all know how damaging the sun can be over time, right? Your dashboard starts cracking or fading - definitely not something anyone wants for their vehicle. But thanks to this trusty sunshade, I don't have to worry about any of that. It's easy peasy lemon squeezy to use as well. Just pop it open and set it up against your windshield when you're parking in direct sunlight. Then fold it back down once you're ready to hit the road again. So yeah, if you've been struggling with scorching seats and steering wheel burns every summer (and who hasn't?), do yourself a favor and grab one of these lifesavers ASAP! Trust me; both you and your car will thank me later!
I just love how easy it is to use Just pull it out when you need it, retract when done. Simple!
This product has been an absolute blessing. It's so efficient in blocking those harsh rays of sunshine.
Bought this for my husband who often complains about the hot steering wheel. He loves it! No more burnt hands ๐
i'm really impressed with its quality and durability, definitely worth every penny spent.
No more scorching seats or burning steering wheels thanks to this brilliant contraption!
Finally found something that fits perfectly on my windshield and does an excellent job at keeping the heat out ๐
Easy to install, works great, highly recommend ๐๐
this thingโs amazing, keeps the interior cool even under intense sunlight โ๏ธ๐
Excellent value for money.. A must-have for anyone living in sunny regions.
Incredibly practical design...The retractable feature saves me a lot of time and hassle...
Loving how compact it becomes once retracted...Doesnโt take up any unnecessary space in my vehicle ๐ฏ
wow never thought i'd be so excited about a sunshade but here i am! it's really good, does what it says ๐๐
I must say, this is the best car accessory I've invested in. Itโs super effective and convenient to use.
Seriously...why didn't I get this sooner? No more hot car seats or steering wheel during summer ๐๐ฅ
good product
Absolutely love how neat and tidy it looks on my windshield. Not at all an eyesore like other bulky sunshades.