SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just wow! This jumpsuit is everything I hoped for and more. The heart cutout at the back is such a unique touch. It's both stylish and comfortable. Highly recommend! 👍
An absolute favorite! Love the heart detail on this comfy denim jumpsuit.
I'm totally in love with this piece of clothing. The backless design adds an extra edge to it, making me feel so confident when wearing it!
Recommend
This jumpsuit is a dream come true for any fashion enthusiast! The denim material provides such a comfortable fit, and the heart cutout at the back adds an element of surprise that I absolutely love. It's stylish yet practical, making it suitable for both casual outings and special occasions. This has quickly become my favorite piece in my wardrobe!
Love how it accentuates curves while still being super comfy.
Adore the heart-shaped cutout on the back of this jumpsuit - so cute yet edgy! It's definitely one of my favs now.
Fabulous
i've never been much into jumpsuits but this one changed my mind completely...it’s not only trendy but also extremely comfortable...the heart cut out detail at the back is just perfect 😍
The backless design of this jumpsuit has me feeling chic and confident.
This denim jumpsuit has become an absolute staple in my wardrobe. The fit is great, and that little bit of sass from the heart cutout makes it standout.
Stylish, comfortable and a sure head-turner. The heart cutout is adorable!
so happy with this purchase...the material feels durable and soft against skin...and let's talk about that adorable backless feature!! 💖💖
I'm genuinely impressed with this purchase! The jumpsuit fits like a glove - snug but not too tight, allowing me to move freely. And can we talk about the cute heart-shaped cutout? It gives this classic denim outfit a fun twist that catches everyone's attention. Perfect balance between comfort and style - what more could you ask for?
A+ for style and comfort! That cute little heart detail at the back takes this denim number to another level!
A perfect blend of comfort, style, and sassiness. Highly recommended!
Can’t get enough of how flattering this looks on me. Plus, who can resist a cheeky little surprise like a heart-shaped cut-out? Not me!
I'm in love❤️
This denim jumpsuit with a cute heart cutout is my new go-to outfit.