SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this dress is the ultimate symbol of summer sophistication! It's got a vibe that screams warm beach days and cool tropical nights. The material is so light and breezy; it practically floats around your body. You know how sometimes you wear something, and it just feels heavy or sticky in the heat Yeah, none of that here. When I put on this dress, I genuinely feel like some kind of ethereal goddess who's just stepped out from a sun-soaked mythological tale. It has this magical ability to make you feel both comfortable and glamorous at the same time without trying too hard. The fabric caresses your skin with such delicacy; it’s as if a gentle summer breeze decided to wrap itself around you for an intimate dance. This isn't one of those dresses where you're constantly adjusting or feeling self-conscious about how it fits - once it's on, every inch falls perfectly into place. And don't even get me started on its airiness! There are no words to describe how liberating it feels not to be trapped in layers upon layers during sweltering hot weather. Instead, this beauty drapes over your figure with ease while allowing room for breathability – talk about bliss! If there was ever a piece of clothing designed to encapsulate the essence of all things summery and elegant – well folks, we've found our winner right here! Every time I slip into this little number I can almost hear ocean waves crashing in the distance...or maybe that’s just my imagination running wild again? Either way though - when wearing this gorgeous ensemble - prepare yourself for an influx of compliments because people will definitely notice when they see you embodying such divine elegance.
Sleeveless midi dresses are my go-to for hot weather, but this one takes the cake. The fit is perfect, not too tight or loose.
I've never felt more comfortable in a before. The material feels soft against my skin and doesn irritate at all.
This has become an essential part of my wardrobe. It's versatile enough to wear for both casual outings and formal events 😍
i'm absolutely in love with this midi dress! it fits perfectly and i have received so many compliments on it already!
The design of this piece is simply stunning - very chic yet understated. A true example of less being more 👌
wore this beauty to a garden party last week – got tons of compliments! definitely going to be my summer staple 🏵️
Absolutely adore how flattering this dress is on me, despite me having some insecurities about my figure.
cool
as described
My partner surprised me with this gorgeous piece as an anniversary gift - they couldn't have chosen better 💕..
I can easily pair it with different accessories making every outfit unique ✨ Love its versatility!