SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this pull rope has totally turned my workout routine on its head! And by that, I mean in the absolute best way possible. You know how you find something that just fits into your life like it was always meant to be there?'s what this pull rope is for me. Before I got my hands on this bad, my workouts were getting a bit stale. But now? It's like a breath fresh air! Every day I get up and hit the gym with this thing in tow, it feels like a brand new challenge. Now don't get me here - it ain't easy peasy lemon squeezy or anything like that. This little piece of equipment packs quite the punch and will have you breaking out in sweat before you even realize what’s happening! And oh boy, can we talk about abs for a second? Because mine are feeling stronger than ever since I started using this magic rope! It's not even an exaggeration to say they're practically steel at this point – okay maybe not literally but hey, one can dream right? Every time I wrap up my session with some hardcore ab work using the pull rope, it feels as if Superman himself would be envious of these abs – no cap! So yeah folks! If you're looking to spice things up in your fitness journey or just want to feel those muscles burn (in a good way), then seriously consider giving this pull rope a shot. Trust me; once you start seeing results (and trust me again - you WILL see results), there'll be no going back. This isn’t just another gimmicky piece of exercise gear; it’s legit changed how I approach working out altogether so much so that now every day is 'ab' day for yours truly thanks to our friend Mr Pull Rope over here!
This is a addition to my home gym. It's super easy to use and really targets those hard-to-reach muscles.
Comfy handles, great resistance, perfect for sit-ups and other exercises too!
really nice and useful
I've using this elastic rope for about a month now and I'm seeing amazing results already. My core feels much stronger!
fine
this little piece of equipment packs quite the punch! don't underestimate its effectiveness just because of its size 😊
perfect to take along when traveling or going on holiday. No more excuses not to exercise!
Absolutely love how compact and portable it is! Fits easily in my bag so I can bring it anywhere with me.
It’s durable, reliable and gets the job done
I was skeptical at first but this has become one of my favorite workout tools now.
This pull rope has made exercising fun again, I look forward to my workouts every day!