SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This thing right here is the ultimate chill-out gadget. You know those days where you've beenling and bustling from sunup to sundown, your body's aching all over and you're just wiped out? Yeah, well after one of those days, all I to do is stretch out on this baby and let it work its magic. You won't believe how heavenly it feels when you start sinking into it. It's like being enveloped in a warm cloud that knows exactly where your sore spots are. And don't even get me started on the heat function! If there’s anything that hits different after a long day at work or play – it’s warmth soothing away your stress knots. I mean seriously folks, if my muscles could talk they'd be singing praises for this feature alone. There's nothing quite like feeling the heat seeping deep into stiff muscles - loosening them up bit by bit until every last ounce of tension has melted away. It's almost as good as having a personal masseuse on call! And then there’s that moment when everything aligns perfectly - when you’re lying back with closed eyes as waves of relaxation wash over you...it’s pure bliss! So yeah mate, if relaxation had an MVP award then no doubt about it - this little gem would snatch up first place without breaking a sweat! 🙌
I've been using this electric heated massage mattress for the past month and it's honestly one of the best purchases I've made in a. It's like having own personal spa at home! The heating feature is incredible, warming up quickly to provide immediate relief to my sore muscles. Plus, the massage function works wonders on any tension areas or knots that I have. It's so easy to use too - all you need do is lie down and turn it on! After a long at work, there's nothing better than coming home and relaxing with this.
As someone who suffers from chronic back pain, finding ways to alleviate the discomfort has always been a struggle for me. But ever since I got this heated massage mattress, things have changed significantly. The soothing warmth that radiates from it provides such relief and helps with my discomfort immensely. Furthermore, its massaging capabilities target different parts of my body effectively which leads me into deeper relaxation state every time I use it.
perfect, I love it
This product is fantastic. The heating feature warms up quickly providing immediate relief to sore muscles while the massage function works wonders on knots and tension areas.
i love how easy it is to use thing 👍 i just lay down turn it on and relax its perfect after a stressful day 💆♀️
My back pain has significantly reduced already!
Heated? Check ✅ Massage? Check ✅ Full body comfort? Absolutely check ✅ This mattress has become an essential part of my routine!
A friend recommended me to buy one of these mattresses as she knows I suffer from chronic back pain... Best decision ever made! It provides such soothing warmth that helps with the discomfort.
❤️
This electrically heated massager is not just a product but an experience altogether! From its top-notch features that offer full-body relaxation to how effective they are after strenuous days – everything about this mattress screams brilliance. Its heat therapy works wonders for my stiff muscles while the kneading massages melt away all forms of stress trapped within them making each session an absolute delight.
The best gift I've ever given myself! This electrically heated massager gives me spa-like relaxation right in the comfort of my home 😊
If you're looking for something that offers full-body relaxation then look no further than this brilliant heated massage mattress. Its features are top-notch and have helped me unwind after many strenuous days.
It's a daily treat me after work! 🎁
The first thing that strikes you about this heated massage mattress is how well-designed and user-friendly it is. You can tell right off the bat that much thought was put into ensuring users would get maximum comfort out of their experience with it - whether through its quick-to-warm-up heating element or its comprehensive full-body coverage when delivering massages . If you're looking for something capable of providing total relaxation without leaving your house then look no further!
This product is amazing - the heat and massage features are so soothing. Highly recommend!
Purchasing this electrically heated massage mattress was hands down the best gift I've ever given myself. It's like having a personal masseuse on call, ready to provide me with spa-like relaxation right in the comfort of my own home! The heat feature is fantastic and warms up quickly, providing immediate relief to any sore muscles or tension areas. Plus, it's super easy to use - just lie down, turn it on and let it do its magic. I can't recommend this enough!
Since getting this mattress, my sleep has improved immensely. Love the warmth it provides! 😴💤
The best investment in self-care I've made recently
I love how quickly this thing warms up! Just lie down, turn it on and all your stress melt away... 👌🔥
I had been searching for something to help relax and unwind after long, stressful days at work. That's when came across this heated massage mattress. To say it has exceeded my expectations would be an understatement! The feature is just right - not too hot but enough to soothe my tired muscles. And the massaging function? It’s like having a personal masseuse on call 24/7! You can really feel it working away all the tension from your body as you lie down on it. What I particularly love about this product is how user-friendly it is; no complicated instructions or hard-to-understand controls - just pure relaxation at the push of a button. Plus, its design fits perfectly with any bedroom decor which makes it even more appealing in my eyes! Investing in this heated massage mattress was one of the best decisions I've made recently and if you're someone who values comfort and relaxation as much as I do, then trust me, you won't regret getting one for yourself!
best purchase ever made... full body relaxation at its finest, can't believe how good it feels!
Great way to unwind after a hard day 🔥
I’m in heaven with this thing! It's like having your own personal masseuse but without the hefty price tag.
haven’t slept this well in years 👏👏
That massage feature? Pure bliss!
Feel so much more relaxed and comfortable thanks to it
If you're looking for something that gives you an awesome relaxing experience then look no further. This heated massaging mattress hits all the right spots!
i'm utterly obsessed with mine… honestly don’t know what I did before getting one of these bad boys 😴
i can't express how much i love this thing... it's made such a difference in my life, best investment ever
Can’t wait to use it again tonight!
this is literally the best thing i've bought all year... no regrets at all 🔥
I feel so spoiled every time I lay down on it - pure luxury!
if you're thinking about buying one of these, just do it... seriously, you won't regret it 👌
The heat is perfect for those chilly nights and the massage function is just what my tired body needs.
can't recommend it enough
I'm so glad I invested in this product. The warmth coupled with the gentle massage gives me such a good night’s sleep, every time!
my relaxation routine just got upgraded
What can I say? This heated massaging mattress has taken my comfort to new heights. Every evening feels like a treat now!
just amazing
If you're on the fence about getting one of these mattresses - don't be! It’s worth every penny for the pure relaxation it offers.
massage function works wonders on my tired muscles
This mattress has truly made bedtime something to look forward to! It heats up just right and provides an amazing full body massage
pure bliss!
Its relaxing massage feature makes every night feel like a spa. Love it!
Eases all tensions away.
love how quickly it warms up and how good the massages are!
i end up feeling refreshed and rejuvenated
Everything about this matress screams luxury!
so relaxing
Perfect for unwinding after a long day.
Helps me relax before bed
Absolute game-changer! Can't recommend enough.
provides an incredible full body massage
This heated massaging mattress ticks all the boxes!
couldn’t be happier with its performance 👏🔥