SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of delurian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of delurian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We purchased Ebo primarily for monitoring our toddler. We live in a two-story house and during work days me and my husband both work from the 2nd floor study, while grandparents are taking care of our daughter downstairs. Before we had Ebo, in order to know what my toddler and her care takers were up to, we had to come downstairs in between our meetings to figure out what she's doing, or if this would be a good time to play with her for a few minutes (we don't want to interrupt her during meal time nor when she's focusing on reading or playing a game, cause she got very distracted when she saw us). We also don't have indoor security cameras that could cover every corner of the room for us to get a good view of her. With Ebo, it can be easily controlled by our cellphone, so we just simply move it to wherever our daughter is, to help us get a real time view of her in a non-disruptive way. We were super impressed by the video angle provided by eBo and how the little robot recovers super quickly from all kinds of barriers on the floor, we don't have to worry about the robot backing itself into a corner at all, it can recover very quickly and get back on its route. The only thing that was unexpected for us was, our toddler was a bit scared of the robot in the first week. I guess she couldn't make sense of a robot that's so tiny and moves so fast. However, once she got used to it, it wasn't an issue at all. She sometimes would follow it all around the house, which makes it a fun toy for both her and us as well.
This little robot camera is pretty cool! First off, the unit itself feels well made and doesn't feel cheap. I really like the overall design and it is a nice size, too. It doesn't take up that much room and can fit into tighter spaces fairly easy.The camera is pretty easy to setup and use - the app guides you through everything. During setup, you connect the camera to your existing Wi-Fi which makes this accessible from the app anywhere you have a mobile connection. Through the app, you are able to control all aspects of the device and it works pretty well with minimal lag.With it's belt system for "wheels" it is able to climb over most transitions and maneuver between carpet and hard surfaces pretty easily. I found that on higher areas if you go at an angle VS straight on that it climbs better and easier. It is pretty easy to move the robot throughout your home with the on screen controls and you can even do the one touch return to home. I found you do need to get it at least close to its charging base before hitting that button for best results. It appears to use inferred to do this. During my use, it was successfully able to turn and back in to the charging base.The video quality isn't the best I've ever seen but it's not terrible. The night vision works pretty well and it is able to switch to night vision automatically when low light is detected.All things considered, this is a neat gadget that does work and is a great way to keep an eye on things in your home, office, or anywhere that has Wi-Fi when you are away.
The picture quality is good, the night vision is great. I'm in a long distance relationship and needed a way to play with my girlfriend's cat, and this silly little guy is absolutely fantastic and exactly what I was looking for.He absolutely hauls ass, is very easy to control with minimal lag even from over 7000km away, and the cat is getting used to him. The two way voice communication works okay, and I've had a lot of fun with it charging around the house at 3 AM waking up everyone. I've attached some photos for camera quality reference.The only downside I can think of is that he has a lot of trouble getting over surfaces that are even a little bit of a climb, but has a dedicated charge button to get over them so even that is somewhat mitigated. I heartily recommend this, I love him.
If you are looking for a toy for your cat or a dog it’s not actually the best option, but, If you wanna follow your pets and check where they are while you’re out it’s a good option but first you have to analyze if you live in an apartment or in one floor house because this little buddy it’s not actually capable to cross high obstacles. Before I bought it I read about everything and most people talked about the Wi-Fi issues but it’s not true, Wi-Fi connection works great you’re a rotor just to be in a good spot to cover all the area that you wanna use with this robot.
Very good camera, great definition even in low light conditions. Can be programmed to travel the place when you want. It is very stable, anti-flip. I loved it!
Very good! My cats are chasing him all over the house. The only downside I see is that the battery does not last too long
I love checking in on my critters from work! My cat also loves to chase Ebo around the house. I have low pile carpet and area rugs which have been no problem navigating over. The camera is of similar quality as my other security cameras and works well at night. I highly recommend the Ebo esp if you want to entertain and check on pets while gone. 🐈⬛🐈🐕
Super cute little robot! So nice to check up on my pets.
Amazing part of this product is when go to patrol my house and when I can saw what my pets do when I sleep
Absolutely love the Ebo. It works great, and the supporting app is easy to use. The two way audio works perfectly, and the camera is 1080p.
Super fun and great video and audio quality. Easy to navigate on phone. The app is a little weird at first trying to find where you go to navigate it. You have to click on the picture part and then the full screen will open with the navigation buttons.
I love it. I’m not even using this thing for home security. I just chase my cats around. They’re still unsure whether EBO is friend or foe. I just learned that if you get some momentum it’s an easy transfer from hardwood to carpet and now I get to harass them more
It does what it claims for the most part. It works best on flat smooth surfaces but can operate on carpet but its mobility is greatly diminished. It can not navigate over a transition in the floor over an eight of an inch, so going from tile floor to carpet is a no go.
I actually got this by mistake, but now that I have a baby ferret, I use it to watch him when I'm gone, he also likes to play with it while it's going across the floor lol
Fun to play with!
I bought this to keep an eye on my puppy while I’m at work. Moves very well through the house and can see everything clearly at night. The sound is great and I can also hear everything going on at the house clearly. I especially love that it starts recording when it detects motion. Great purchase!
Love this product. I can cruise around the house when travel to find my cat and interact with her. She seems fascinated by it.
Got this bot so I can play with my cat while away, and it’s the best thing ever! You can talk and listen to your cat and play with your pets. My cat loves it !
The main reason I ordered this bot was to be able to see what my two cats are up to when I am at work and talk to them as well. I could of easily placed one of my outdoor cameras inside but then I wouldn't be able to move it around. I love how this bot has a camera that is at the level of the cats and moves around in real time rather than a stand alone non moving surveillance situation. This bot has a cartoonish and funny voice that says the name of the unit each time you dock it in the charger. I like how there is funny voices for certain things such as pairing. The first time I attempted to scan the app barcode it failed and there was a funny error voice that sounded like Mr. Bill the old school Claymation cartoon. I am a bit concerned about the fact that there are not bumpers on the outside which I would of preferred. It just seems fragile but time will tell, and I always update my reviews when anything relevant occurs. The charging time was fast with just a few hours for the initial charge. Both of my cats were amused with this and I think the fact that it is in a ball shape helps. The colors on the face of the unit seemed to entertain my male cat Bishop. I like how the bot can rotate in circles as well as those various jumps or jolts that I already mentioned briefly. The app is easy to use with the controls being purposefully limited and to the point. The camera is of decent quality for its size. I like how the feet are apart of a conveyor style design that looks like certain robots from popular sci fi films of the seventies. In the video clip included it shows the bot working its way around an obstacle. The funny thing is after the clip ends the bots was moments away from going behind the fold out barrier seen in the clip where one of my cats were hiding. It seemed to sense the animal which I find interesting. In conclusion I am very happy with this bot and recommend it.
He quickly became part of the family!
Honestly, I don’t write reviews very often. But this little robot has made me feel extremely satisfied and grateful. We used it while we were out of town to make sure our cats were ok and despite the fact they cats have a self cleaning litter bow and smart automated pet feeder, this little robot lets me know that everything is going well. The best part is that it can record and take pictures for you while allowing you to hear what’s going on and for you to talk through the robot. This little guy also comes back to his charging spot by itself. Great value and great price. Just what we needed.
First of all, I got this to play with my dog and for the fun of remotely checking out what is going on the lower part of my house. It is more of a toy than a security camera. If you use it as a toy, you will have a great time to control it and monitor the surroundings from a distance. The problem is that it has difficult time crossing even the tiny threshold due to the machinal limitation. It cannot even get on the rug we have on the hardwood floor.
We find the app intuitive to use, and it lets us keep an eye on our kitties when we're on the road
We have used a variety of pet cameras over the years. We have used a "Furbo" for years and have always enjoyed seeing our pups when we were away from home. The Enabot is like the Furbo... but way more interactive. We have a lot of fun chasing our dogs around our house and then using the two-way microphone to talk to them. Notes- - First off.... this is a pretty amazing piece of electronics. If you get the Enabot near the base, and push the home button, the Enabot will automatically return to the base and begin to charge. - The Enabot is super easy to control on IOS. I have had zero issues in connecting and controlling this little robot. - It has a couple of built-in movements that mimics a playful animal. So once I get the Enabot near our dog I push the preset movement and the little robot dips and does a little charge. Our dog goes nuts! He just loves playing with the Enabot (and it helps that it looks like a ball!). - The camera is very good. I haven't used it much in the dark, but the night vision does seem to work well. - We use the two-way microphone to say hi and keep them company when we are out. They love it and give us a little bark to respond to us. - Another amazing feature is that the Enabot never gets stuck or flipped over. Even when our dog hitsit and knocks it across the room the Enabot always lands with its wheels on the ground. - While it will travel across carpet... it does struggle going over any kind of lip... like a rug or mat. - Honestly... It really is a pretty decent value considering the cameras involved and all of the features. Final Verdit.... a great product for a dog and cat owners. This thing is a bit of a marvel. We love it!
I'm thoroughly impressed with this little gadget! The setup was a breeze and the user interface is super intuitive. I love being able to check in on my pets when I'm not home, and the two-way audio feature adds an extra layer of interaction that they seem to enjoy. The night vision quality is also commendable, making it easy for me to monitor them even after dark. 🐶🌙
Having this pet camera has given me so much of mind. It's like having an extra pair of eyes at home while I’m away at work or running errands. The motion detection alerts are very helpful too, ensuring that I can keep tabs on my furry friends' activities all day long.
This robotic pet camera is truly one-of-a-kind!
The versatility of this device astounds me - monitoring pets, children or elderly family members; there isn’t anything it can't handle! Its compact size allows for easy navigation around tight spaces without any issues which is great especially if you have limited space at home.
I absolutely adore how user-friendly this robot cam is! Setup was quick and painless plus its hands-free recharging saves time and energy both literally and metaphorically speaking 😄
As someone who values privacy highly, knowing that there are built-in protections such as local SD storage and encrypted data transmission gives me immense relief when using this product.
The motion-detection feature works flawlessly – perfect for keeping an eye out on your beloved fur babies.
Nice👍
I'm really enjoying this pet camera.
My cats are fascinated by this little robot! It's a fun way for me to play with them even when I'm away from home. Plus, its ability to self-charge means that the fun never has to stop 🐱
The clarity of the video feed from this pet camera is amazing - even in low light conditions thanks to its night vision capabilities! Plus, it can be programmed for patrolling around my place whenever needed which adds an extra layer of convenience and security.
This product has been such a game-changer for us! Not only does it help us keep tabs on our pets but also provides additional security at home while we're out or asleep.
The user interface is super easy!
This device offers more than just monitoring your pets; it’s perfect for keeping an eye on kids or elderly family members too – talk about versatility!
The whole family loves it! :)
I've had many gadgets before but none quite like this one – interactive live video feed combined with 2-way audio makes communicating with your furry friends easier than ever before!
What I love most about this pet camera is its self-charging feature. No more having to remember when it was last charged or worrying about the battery dying out in the middle of a monitoring session – simply brilliant!
I've been using this for a few weeks now and I must say, it's worth every penny. The motion-detection feature works like a charm providing instant alerts whenever necessary.
I have tried MANY indoor cameras to check in my kitties while I travel, and this is by far the best when it comes to video quality, not to mention the fact you can go around with it and attract your pets and really check on them. It is also cool the way it can find its charging station again after going around, like a little Roomba. :) I have been using this camera for almost a month and so far I am very happy! Better than even more expensive cameras like Nest and definitely better accessorized. I highly recommend it!
This robotic pet camera has taken my peace of mind to another level! Being able to monitor my home when I'm physically away is just incredible!
It's so easy to set up and use, plus the night vision feature works like a charm. I can finally keep an eye on my pets even when it's pitch dark at home.
Love this device!
It has been a month since I bought it and so far so good. It runs smoothly on both carpet and tile floors. However, when there are cables or small carpets on the floor, it does get tricky. It also allows multi-users, so my partner and I can both operate it at the same time. I believe it has the motion detection and video recording functionality but I haven't figured it out. It would be a great function to have! I really enjoyed the two-way audio and self-charging function. It is a great deal overall.
I see a few people writing about quality of the video and sounds so I figured I would give some helpful tips and knowledge of the product so far. 1. The video quality can be changed on the top right corner. If you set it to high it will make the quality alot better. Also the night vision is really good. 2. You can lower the sound so it's not so loud and also turn off the lights so the eye and such aren't bothersome. 3. Turning off safe stop will allow your ebo to go over some rugs and under couches and stuff. That is of course if you have the ability to do so, however don't do that if you have your ebo on the second floor or around stairs and such. 4. You can't go over some carpets and rugs it has to be a certain clearance I believe it's at least 3mm or under. (If you go to the enabot website they should tell you the proper clearance). 5. There are bugs but you can report them and they will get fixed in time. The developers and creators of the product are always updating and making the enabot better. Just have patience, it's a great product for your pets and also a decent security camera for inside the house. All in all a great upgrade to the older model ebo's.
This is such an amazing gift! I love it! It takes great videos and is easy to hide and inconspicuous. It is a bit hard to first get the hang of when controlling but you get it down pat after about a week.
Amazing part of this product is when go to patrol my house and when I can saw what my pets do when I sleep
⭐️⭐️⭐️⭐️⭐️
Works perfectly as it should! It has good night vision, has amazing motion detection feature, and good picture quality. Great quality product, good value for money. I highly recommend!